DES MOINES, Iowa — We’ve improved our signal! So, if you’ve had trouble consistently receiving our signal, you need to rescan your TV. Once you rescan, Local 5 programming may appear on channel 5.1, 5.5, or both. Channel 5.5 should provide you a stronger, clearer signal. Some newer model televisions may tune 5.5 automatically. If you see 5.5 already, you do not need to rescan.
We heard you, central Iowa. We made a change. This signal update is just part of a long-term evolution to better serve you. Over the next several months we’ll be making changes to better meet your needs for news and information. Look for improvements across all devices, including an enhanced on-air experience. We’ll continue to update you on what’s new as we deliver these enhancements.
Why do I need to rescan?
We’ve made a change to our signal for Local 5 (WOI). Rescanning should provide you with an improved broadcast signal to watch our Local 5 (and ABC) programming. This change does not modify sub channels 5.1, 5.2, 5.3, 5.4 or 5.6 (LAFF, GRIT, COZI or TWIST).
How do I do it?
Antenna Best Practices
- Place antenna high up
- Point antenna toward TV tower near Alleman (north of Ankeny), removing physical barriers between
- Keep antenna out of basements
- For the best signal, use an outdoor antenna
- Rescan periodically
I don't see my brand listed. What do I do?
In general, you need to get into the brains of your television to tell it what you want to see. If you still have the owner's manual for your TV or converter box, now would be a great time to find it.
Even among manufacturers, each television has its own steps for rescanning. Every remote is different, too. Keep in mind that often the words ENTER, OK, or SELECT are interchangeable.
To begin scanning for channels, use your remote to find the MENU or SETUP or SETTINGS function. The UP/DOWN and LEFT/RIGHT buttons help you move from step to step through the on-screen menu.
Press the MENU button on your television or converter box remote.
Go to SETUP or SETTINGS.
Go to INSTALLATION or SYSTEM or CHANNELS.
Go to AUTOPROGRAM, AUTOSCAN, AUTOTUNING, PROGRAM CHANNELS, or SCAN CHANNELS.
Press ENTER, OK, or SELECT to start the scan.
Some televisions may warn you that starting a scan will reprogram your channels. That's OK! Reprogramming your tuner is exactly what you want to do to access the upgrades and new channels.
Once the scan starts, it can take just a few minutes or 15 – 30 minutes to complete. DON'T stop the process once it starts.
At this point, your scan should be done. Many televisions quit the process on their own, with others, you may need to select OK or EXIT on your remote.
NOTE: Some manufacturers have you use the LEFT/RIGHT arrow to access menu functions. Sometimes they throw you a curveball and make the CHANNEL UP/DOWN and VOLUME UP/DOWN double as menu navigation. It can be a bit tricky, but if you're familiar with your television remote, you already know this stuff.
After you rescan, if all has gone according to plan, you should be getting a stronger Local 5 (WOI) signal, which means a better picture for all your favorite shows on Local 5. https://www.weareiowa.com/tv-listings
It will help to make sure your antenna has a clear, 360-degree view with no obstructions. If you are using a rabbit-ears style of an indoor antenna, you may need to adjust it to maximize your digital signal. Unlike the "old days," if the digital signal is too weak, your tuner will not be able to decode and display the channel.
If you've tried these steps and are still not finding success re-scanning for channel 5.5, maybe talking to our team can help. Call us at 515-457-9645 option 7 and leave a message for us to return your call.