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New call center aims to answer Iowans' questions about monkeypox

Iowa Department of Health and Human Services created a call center to help with questions surrounding monkeypox.

IOWA, USA — With monkeypox cases continuing to rise, the Iowa Department of Health and Human Services has created a call center to help answer people's questions. 

Sarah Ekstrand, the public information officer for Iowa HHS, said the center went live on Aug. 17. 

Between opening day to Aug. 24, the center received a combination of 13 emails and calls.

Ekstrand noted the majority of people contacting them were requesting information on testing, vaccine eligibility and the location of vaccine sites. 

The state has allocated 2,441 doses of the monkeypox vaccine. As of Monday, Aug. 24, 1,681 doses were administered. 

There are 16 confirmed cases of monkeypox in Iowa according to the CDC.

Currently, Iowa is giving out vaccines to those who have been exposed to monkeypox or are in what is considered a high-risk category, such as men who have sex with other men. 

If you are interested in calling the call center for help call 515-725-2081 or email  monkeypoxvaccine@idph.iowa.gov.

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